Economy Data Recovery Process

About Iomega's Economy Data Recovery Service

Iomega's Economy Data Recovery service is an ideal solution if you have a single hard drive or disk (Mac or PC), need files recovered, and are able to be flexible in your schedule for a lower cost.

This in-lab data recovery service includes a free evaluation by our experienced recovery technicians, typically within five business days of receiving your hard drive or disk, and in most cases, recoverable data is restored within two to four weeks.

If you're ready to use the Economy Data Recovery service today, or have any questions, talk to a data recovery professional today!

Our Promise to You:

Guaranteed Recovery: You only pay after we've successfully recovered your data.
Trusted, Secure & Confidential: 30 years of experience, ISO 9001:2000 certified.
Free, No-Obligation Evaluation: Free diagnostic evaluation in our labs & no-strings quote with every case.
Real-Time Case Tracking: Stay up-to-date with 24x7 secure online case tracking.

Priority Data Recovery Process

	Submit a new case It's easy to get started! You can securely submit a new case online around the clock, or speak with a data recovery expert during business hours. Either way, you'll get a Case Number and instructions about how to ship your media to us.
	Ship your hard drive to one of our Data Recovery labs Safely pack your drive for shipment, and send it to an Iomega Data Recovery lab. Packing & shipping your disk drive for data recovery service Iomega Data Recovery lab mailing addresses & drop-off locations
	Free evaluation conducted once media is received Once we receive your hard drive in our lab, our highly-skilled data recovery experts conduct a free in-lab evaluation of your media to assess your data loss situation (including a review of the details you provide us on your Evaluation Request Form), typically within five business days.
	Review the evaluation results & no-obligation quote As soon as the evaluation is complete, our data recovery consultants will send you a no-nonsense, no-obligation quote, including the results of the free evaluation. This quote will provide you with a summary of the condition of the data, the amount of work needed to recover the data, and an estimated timeframe for files to be recovered. The price quoted is a firm price, so you won't have to worry about additional charges later on, such as clean room fees or other hidden charges.
	Files recovered & secured on stable media Once you approve the quote generated after our evaluation, our data recovery techs will begin work immediately to recover the files and secure any recovered data on a safe, stable storage location in preparation for return to you.
	Review final results & secure payment After the recovery is complete (typically two to four weeks), you'll have a final chance to review the results of our in-lab data restoration efforts. If you're satisfied with the results, payment will be secured and your Case Manager will start the wrap-up process with your case.
	Files transferred to verified media Your recovered files will then be transferred to DVD for return (additional return media options available; ask your Case Manager for more information), and our data recovery consultants will verify that all of the recovered data is accessible and accounted for.
	Restored files shipped back to you Your restored data, now safely stored on verified media, will be packaged promptly and shipped back to you.

Other Data Recovery Service Levels

Priority Data Recovery Service
Fast, professional in-lab data recovery service for all brands & media types.
Critical Response Data Recovery Service
24x7 Onsite data recovery service for mission-critical installations.

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