How do I contact Iomega Data Recovery Services?

If using online forms isn't your idea of great customer service, choose Iomega for your data recovery needs! Whether you're sure you need data recovery service, are worried about what to do if you think you've already lost data, or just have questions about whether we can help restore your files, we're here to talk!

Please Note: Technical Support for Iomega products is NOT available via the following contact options. For Iomega Technical Support inquiries not related to data recovery, please contact the Iomega Technical Support department.

Mission-Critical/Urgent Situations:

Is your business stopped because of a data loss scenario? Our Critical Response team is standing by around the clock, ready for immediate deployment to get you back up & running. When there's no time to wait for in-lab work, call 866-852-5649 and ask for the Critical Response Team now!

By Telephone:

If you've got any questions about data recovery, call us — we can help! Call us toll-free with all your data recovery questions at 866-852-5649 (Monday-Friday, 8 a.m to 8 p.m. Eastern Time).

By E-Mail:

Once the media for your Priority Service case has been received at our labs, you will be able to email the specialist assigned to your case. To find the email address for your specialist, please refer to the Reciept Form you were sent or your Online Case Tracking status page.